<?xml version="1.0" encoding="UTF-8"?><rss xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:content="http://purl.org/rss/1.0/modules/content/" xmlns:atom="http://www.w3.org/2005/Atom" version="2.0"><channel><title><![CDATA[How to ask a good wpfy support question]]></title><description><![CDATA[<p dir="auto">A good support question gets answered faster. Use this template when asking for help in <a href="/category/10">Operations &amp; Troubleshooting</a> or any other category.</p>
<h2>Template</h2>
<p dir="auto"><strong>What I tried:</strong></p>
<pre><code>wpfy site create example.com --wp -le
</code></pre>
<p dir="auto"><strong>What I expected:</strong><br />
A working WordPress site at <a href="https://example.com" rel="nofollow ugc">https://example.com</a> with SSL.</p>
<p dir="auto"><strong>What happened instead:</strong><br />
SSL preflight failed with "DNS A record does not match public IP".</p>
<p dir="auto"><strong>Environment:</strong></p>
<ul>
<li>OS: Ubuntu 24.04 LTS</li>
<li>Docker: <code>27.3.1</code> (run <code>docker --version</code>)</li>
<li>wpfy: run <code>wpfy --version</code></li>
<li>Domain registrar and DNS provider (if relevant)</li>
</ul>
<p dir="auto"><strong>Debug output (redacted):</strong></p>
<pre><code>$ wpfy debug
[ paste output here, with secrets replaced by &lt;redacted&gt; ]
</code></pre>
<p dir="auto"><strong>Redacted .env (if a specific site is involved):</strong></p>
<pre><code>DB_NAME=wordpress
DB_USER=wp
DB_PASSWORD=&lt;redacted&gt;
DB_ROOT_PASSWORD=&lt;redacted&gt;
...
</code></pre>
<h2>What to redact</h2>
<p dir="auto">Before pasting <strong>anything</strong>, remove or replace:</p>
<ul>
<li>All passwords (database, Redis, SFTP, WordPress admin)</li>
<li>All tokens and API keys</li>
<li>Private SSH keys</li>
<li>ACME account keys or certificate private keys</li>
<li>Any line in <code>.env</code> that looks like <code>*_PASSWORD=*</code>, <code>*_TOKEN=*</code>, <code>*_KEY=*</code></li>
</ul>
<p dir="auto">Keep hostnames, container names, image tags, and error messages — those are not secrets and they help us diagnose.</p>
<h2>How to get <code>wpfy debug</code> output</h2>
<pre><code>$ wpfy debug
</code></pre>
<p dir="auto">It audits Docker, Traefik, and every managed site. If the output is long, paste it in a code block (triple backticks). Redact first.</p>
<h2>One problem per topic</h2>
<p dir="auto">If you have two unrelated problems, start two topics. It keeps threads searchable and makes it easier to mark the right answer.</p>
]]></description><link>https://forum.wpfy.org/topic/3/how-to-ask-a-good-wpfy-support-question</link><generator>RSS for Node</generator><lastBuildDate>Fri, 21 Aug 2026 16:49:10 GMT</lastBuildDate><atom:link href="https://forum.wpfy.org/topic/3.rss" rel="self" type="application/rss+xml"/><pubDate>Thu, 25 Jun 2026 02:45:59 GMT</pubDate><ttl>60</ttl></channel></rss>