How to ask a good wpfy support question

[arnab]

A good support question gets answered faster. Use this template when asking for help in Operations & Troubleshooting or any other category.

Template

What I tried:

wpfy site create example.com --wp -le

What I expected:
A working WordPress site at https://example.com with SSL.

What happened instead:
SSL preflight failed with "DNS A record does not match public IP".

Environment:

• OS: Ubuntu 24.04 LTS
• Docker: 27.3.1 (run docker --version)
• wpfy: run wpfy --version
• Domain registrar and DNS provider (if relevant)

Debug output (redacted):

$ wpfy debug
[ paste output here, with secrets replaced by <redacted> ]

Redacted .env (if a specific site is involved):

DB_NAME=wordpress
DB_USER=wp
DB_PASSWORD=<redacted>
DB_ROOT_PASSWORD=<redacted>
...

What to redact

Before pasting anything, remove or replace:

• All passwords (database, Redis, SFTP, WordPress admin)
• All tokens and API keys
• Private SSH keys
• ACME account keys or certificate private keys
• Any line in .env that looks like *_PASSWORD=*, *_TOKEN=*, *_KEY=*

Keep hostnames, container names, image tags, and error messages — those are not secrets and they help us diagnose.

How to get wpfy debug output

$ wpfy debug

It audits Docker, Traefik, and every managed site. If the output is long, paste it in a code block (triple backticks). Redact first.

One problem per topic

If you have two unrelated problems, start two topics. It keeps threads searchable and makes it easier to mark the right answer.